How booking.ibenta.no works

If you have booking with us, you get your own page on booking.ibenta.no. That's where your customers book an appointment, without having to call or email. This article explains what the page is and how it connects to your website.

Your own booking page

Your booking page lives at a fixed address: booking.ibenta.no/yourname, where yourname is a short text we set up for your business. The page is coloured with your logo and your brand colour, so it looks like part of your own business, not an anonymous third party.

Customers don't need an account or a login. They open the link, pick a service and an available time, enter their name and email, and they're done. It's meant to be that simple.

How customers find it

The front page of booking.ibenta.no itself is not a booking page. It just briefly explains that you book through the link you got from the business. Customers should always land on your address, booking.ibenta.no/yourname.

In practice they get there in three ways:

• From your website. We add a "Book an appointment" button that points straight to your booking page.
• From a link you share yourself. You can paste the address into your Google profile, on Facebook, in an email signature or in a text message.
• From a confirmation. If a customer has booked before, they have the link in their confirmation.

No app, nothing to install

The booking page is an ordinary website. Customers need no app, and neither do you. Everything you control yourself (services, opening hours and who gets notified) you do inside the customer portal, not on booking.ibenta.no. More on that in Setting up and managing your booking page.

What the booking page does not do

So there's no doubt:

• No payment. Prices are shown for information, but the customer doesn't pay when they book. You handle payment as before.
• No login for the customer. The email confirmation is the key back to the booking, not a password.

Want to know what the customer actually experiences, step by step? See How your customers book a time. If you're instead wondering whether you should have booking at all, and what it costs, take a look at Booking and appointments.