Email on your own domain

The address uses the same domain as your website. Settings in DNS decide which service receives the mail. You can read and send in the browser, or connect the address to Outlook, Apple Mail or the mail app on your phone.

More than a matter of image

A Gmail address works, but it is tied to a personal account. With your own domain, the business owns the address. If you change email provider, you keep the address, because the domain is yours. Use shared addresses such as post@ and invoice@ for business matters, so important mail does not sit in one employee's mailbox. You cannot simply open or forward an employee's own work mailbox when they leave, as Datatilsynet, the Norwegian Data Protection Authority, explains (in Norwegian).

The setup also has to be right for the mail to arrive. Google requires everyone who sends to Gmail addresses to have set up SPF or DKIM. If you send more than 5,000 emails a day, all three are required: SPF, DKIM and DMARC. It is wise to have all three in place anyway.

With us, email is an add-on to the website, and we set up the DNS records for you. See Email at Ibenta.

Check what you have today

Look at which email address appears on your website, on your invoices and in your Google profile. If it is a free address, first check what comes with the provider you pay for your domain or web hosting. Some include email, and then the job is mostly setting it up.