Booking system
Online booking
In short
A booking system lets customers book an appointment online themselves, around the clock, by choosing a service and a free slot without calling you.
A booking system shows your available times, lets the customer pick one and sends a confirmation. Hairdressers, therapists, garages and consultants use one so they do not have to answer the phone in the middle of an appointment. The customer can book at eleven at night, when it actually suits them.
Simple or advanced
For many, a calendar where the customer picks a time and enters a name and email is enough. Others need several staff with their own calendars, services of different lengths, payment in advance or text message reminders. Each of these requirements makes the system bigger, so write down what you actually need before you choose. We have explained the difference in Booking and appointments.
Our booking customers get their own booking page on booking.ibenta.no, with their own logo and colour. Their customers need neither an app nor an account to book.
Put the link where customers look
A booking system only helps if people find it. Google Business Profile lets you add a dedicated booking link, as Google explains here. If you do not see the option, it may be down to your business category, or the profile may not be verified yet. Add the link to your Facebook page and your email signature too. You can do all of this yourself today, without touching the website.
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